AVProLink is built around a simple idea: investigate the AV problem first, help resolve it safely when possible, and connect the customer with a qualified AV company only when professional service is required.
Commercial AV systems are complex, long-lived environments made up of control systems, DSPs, cameras, displays, UC platforms, AV-over-IP networks and custom programming. When something fails or needs to change, the customer often has incomplete records and the AV company often receives only a vague description of the issue.
AVProLink creates a persistent AV system record, keeps the original project documentation and source/configuration files associated with that system, and uses AI to investigate the issue before professional work is requested.
If AI can help resolve it safely, that guidance is free. If professional service is required, AVProLink prepares the technical requirement and connects the customer with qualified AV companies.
The customer experience is web-first so businesses can register systems, upload documentation, describe problems, review bids, make awards and preserve completed-project history. The iOS experience is built for AV companies receiving and responding to qualified commercial AV opportunities in the field.
